Terms of Service
Terms of Service & Privacy Policy
Last updated: November 20, 2025
Welcome to LoggerheadCollectibles.com. By accessing our website or making a purchase from our store, you agree to the following Terms of Service and Privacy Policy. Please read them carefully.
1. Product Condition & Accuracy
We follow TCGplayer’s official grading standards for all raw/single cards. Card conditions may vary slightly within the accepted range for each grade.
By purchasing raw cards, you acknowledge:
- Condition grading is subjective.
- We do not guarantee PSA, BGS, or CGC outcomes.
- Minor imperfections consistent with each grade are normal.
- You have reviewed the TCGplayer condition guide: https://help.tcgplayer.com/hc/en-us/articles/221430307-Card-Conditioning-Overview
2. Pricing & Availability
All prices and product availability are subject to change without notice. Items in your cart are not reserved until checkout is completed.
LoggerheadCollectibles.com reserves the right to update, adjust, or discontinue products at any time.
3. Order Cancellation
Orders may be cancelled before they are fulfilled. Once an order has been shipped, it cannot be cancelled.
LoggerheadCollectibles.com reserves the right to cancel or refuse any order we believe may be fraudulent or in violation of these terms.
4. Returns & Refunds
All sales of raw/single cards are final.
Due to how easily cards can be altered or damaged after purchase, we do not accept returns, exchanges, or refunds for:
- Raw singles
- Buyer’s remorse
- Grade expectations
- Subjective condition disagreements within accepted standards
If we send the wrong item, please contact us within 48 hours of delivery with your order number and a photo of what you received. We will correct the issue promptly.
Sealed products are also final sale unless they arrive damaged.
5. Shipping Overview
We ship orders using USPS Ground Advantage (tracked). Detailed information about shipping, delivery timeframes, and lost-package handling can be found in our Shipping & Refunds Policy.
Orders are generally shipped within 2 business days of payment.
6. Intellectual Property
Pokémon, Magic: The Gathering, and all related trademarks, logos, and artwork are the property of their respective owners. LoggerheadCollectibles.com is not affiliated with, endorsed by, or sponsored by these companies.
7. Limitation of Liability
LoggerheadCollectibles.com is not liable for:
- Third-party grading outcomes.
- Changes in card values before or after purchase.
- USPS delays, delivery issues, or scanning errors.
- Damage that occurs after delivery is confirmed.
- Any indirect, incidental, or consequential damages.
Our total liability is limited to the purchase price of the items in your order.
8. Customer Information & Privacy
8.1 Information We Collect
When you place an order, create an account, or contact us, LoggerheadCollectibles.com may collect:
- Name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Order history and store activity
We also automatically receive technical data such as device type, browser details, IP address, and cookies used for cart functionality and analytics.
8.2 How We Use Your Information
Your information is used to:
- Process and fulfill orders
- Send order confirmations, receipts, and tracking updates
- Provide customer support
- Improve website performance and user experience
- Detect and prevent fraud
We do not use your information for any purpose unrelated to providing and improving our services.
8.3 Payment Security
All payments are processed securely by PCI-compliant providers such as Shopify Payments and PayPal. LoggerheadCollectibles.com does not store or see your full credit card number.
8.4 Sharing Your Information
We do not sell or share your personal information with third parties for their own marketing purposes.
We only share data with trusted partners when necessary:
- Shopify — to operate our online store
- USPS — to print and ship labels
- Payment processors — to securely process payments
- Fraud-prevention tools
8.5 Email Communications
If you opt in, LoggerheadCollectibles.com may send emails such as:
- Order updates
- Restock alerts
- Special offers or newsletters
You may unsubscribe anytime using the link in any email.
8.6 Data Retention
We retain order and account information as required for:
- Tax laws
- Accounting
- Legal compliance
Upon request, we can delete your account data except where we are legally obligated to retain specific records.
8.7 Your Rights
You may request to:
- Access your personal data
- Correct inaccurate data
- Delete your account
- Opt out of marketing emails
To exercise your rights, contact us at: support@loggerheadcollectibles.com
8.8 Cookies
We use cookies to:
- Keep items in your cart
- Remember login sessions
- Enable analytics
Disabling cookies may affect cart and checkout functionality.
8.9 Policy Updates
LoggerheadCollectibles.com may update these Terms & Privacy provisions periodically. Updates will be posted with a new revision date.